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Overall rating: 4.5 / 5 from 4440 reviews.
Our original door flap got shrunk and became white after 5 years being used, so I've got a new one! I placed the whole door on the floor to remove the flap, which I think the best to do. It came off instantly! Our pet door now looks brand new ✨ Thank you!
So easy to replace. Can’t believe I took so long to get a new replacement flap
The order arrived promptly and was easy to install replacing the old pet flap to enhance the look of the pet door.
It fitted perfectly thx
It worked well , very good
Patio dog door insert arrived in 2 days and i fitted it within the hour with help from the easy to follow QR link. Cosmetically it looks great with the security pack allowing us to lock up the house when we are out without worrying about the puppies. Our Puppies love it.
Waiting to be installed. Going over vertical wood cladding. I think it will look great. Minimal and sleek. Thanks
Good quality door, the look and feel is very nice. If the door was a little wider would be good as does wobble a little in my door frame, however adding the provided foam door seal onto the patio door did resolve this issue. Also would be good if had shorter screws that affix the security handle to the door, so you dont have to saw them off would be good. Overall very happy with the quality of the door and how it looks. Im glad I got the one piece door and not the one that folds out as this is quite sturdy.
Great product. Well made and very sturdy. We ordered the large dog door and are very happy with it. Well packed for postage and everything you require for an easy DIY fitting.
Great service, the door wasn’t in stock but was ordered and arrived within two weeks. Now fitted and working great. The puppy loves going through it.
Very good service and delivered quickly, plus very easy to use.
Communication and delivery was prompt.
Great
Good products, service and delivery speed
I installed the small pet door between the solid glass panel and wall in order for the cat's to use the outdoor cage I built for them. It was straight forward. The product is beautifully packed with easy to follow instructions. It has more than enough weather seal and the safety brackets are nice and secure. It is excellent quality!
Fast postage, and love the design with brush edge, and multiple magnets to hold it closed against the wind. Very well made.
Easy to order and very quick delivery. Haven't used the door yet, but cant wsit to use it.
We had to drill our own holes into the pet frame, but with a little tweaking it fits perfectly, looks great, is very solid and secure. Ned's super happy he has his freedom again! 10/10 would recommend.
Easy install Not a La Luna pet door but the flap actually fit better than the original and the magnetic strip is really strong, so strong the cat struggles to push it open.
This is my second time I’ve purchased this product, it’s easy to install, I’ll definitely buy again
great dog door
Did not have to use the Security Pack as we are living on a Skyscraper!
Prompt delivery great product.
My 12 year old dog is very comfortable popping in and out the door and took to it with no challenges; so that’s a win to me!
Puppy loves it thanks
Great product, easy to put together with extensions, looks great
Great for keeping draft out of sliding door
The Luna door was perfect for my dog , who can enter and leave as he pleases.
Love it, excellent
Excellent
This product was unavailable in white, I rang the lovely staff who sent me an invoice & put the order in to be shipped as soon as it arrived (only a week). It arrived then quickly & i was able to find someone to install it correctly for me. My poodle picked up on using it very quickly. Doggy door insert is safe & sturdy!
I haven't installed it yet, but happy with the product and service thanks
Quick delivery fits perfectly great door
Excellent service. Thank you.
Really well engineered and looks good Plus we can take it with us when we move house.
I was very happy with my experience. Bought my door in 2017 and was unsure if this was the right company. It definitely was and they were very helpful, letting me know which version of the flap was correct for my door. It's everything I expected.
this is the best purchase i have made for my staffy girl who doesn’t know how to alert anyone when she wants to go outside!!! took a while to be delivered but it is such great quality and she learnt how to use it so quickly. perfect for being in a rental and was easily worth the money as if i move i can just bring it with me
Product arrived promptly and was easy to install. I am happy with it. Thanks
Great experience
Had to contact the seller after one week as it had not been sent. They sent it next day and it arrived 3 days later. Nice & easy to install and the dogs love it.
